About us
Mildon is an equity, diversity and inclusion consultancy that helps leaders turn good intentions into practical action. Since 2019, we’ve supported over 100 organisations to make inclusion feel less scary, more useful and easier to build into everyday work.
How it began – Our founder’s story
It was 1996. I’d just opened an account at Lloyds Bank when the manager asked if I needed anything else. “Could you give me a job, please?”
To my surprise. he did. That pivotal moment changed the course of my life. I went on to secure future roles at British Airways, Accenture, Cerner (now part of Oracle), the BBC and Deloitte.
That experience taught me the power of someone sponsoring and empowering me, rather than seeing my disability as a problem. The seed had been planted, and it was in 2014 that I made EDI my full-time career after managing a programme at the BBC to redress the gender imbalance in tech roles. I ran similar programmes at Deloitte- meaning I have been exactly where most of my clients are now – under pressure to make changes, often with limited support and resources.
In the last year, the economy and political climate have seen some companies dial back on efforts.
Yet those who see the benefits are doubling down. I believe this will give them a huge advantage in the coming years to drive innovation, attract talent, retain people, and ultimately achieve business success.
If you’re one of these forward-thinking organisations, I’d love to chat.
How it’s going – who we are
Since 2019, Toby and our team of consultants have worked with 100+ organisations, and trained thousands of people at the likes of Centrica, Hearst, the NHS, Sony Pictures, Live Nation and Warwickshire County Cricket Club.
Some of our most common feedback is that we make inclusion easier, and less scary. Leaders say they feel more confident, their teams say the culture feels healthier and importantly, people at all levels of the company feel more able to succeed.
100+Happy clients
10 YearsIn business
2,000+people trained
20k+podcast listeners
Lead inclusion with confidence
We help senior leaders stop worrying about getting it wrong and start taking action. Through coaching, workshops and hands-on support, we make inclusion feel safer, clearer and more doable.
Fix issues before they grow
Bias, poor behaviour and unfair processes can damage trust, talent and performance. We help you spot what is getting in the way and tackle problems before they escalate.
Help everyone do their best work
We work with you to build workplaces where people feel safe to speak up, step up and do great work. That means fewer barriers, stronger teams and a culture people want to be part of.
Curious about inclusion?
To deepen your knowledge, or get a feel for what it’s like to work with us; have a flick through Toby’s books, check out our podcast or join us on one of our regular webinars.
Over 100+ organisations have made progress
We are a strategic partner to leaders at some of the U.K.’s leading companies
Put safety first, and resilience follows
Everyone worries about getting inclusion work wrong. The irony? Avoiding it actually increases the risk. At one end of the scale, you risk losing good people, and at the other – you risk your entire reputation.
What we see time and time again, is that when you tackle the hidden worries and issues, the safer everyone feels. Safe to step up, and perform at their best. That’s what builds genuine business resilience.
Our amazing associates
Our team brings decades of corporate expertise and lifetimes of lived experience. Our associate network allows us to bring in diverse perspectives, specific expertise and learn from each other.
Toby Mildon (he/him)
Diversity and Inclusion Architect
Toby is the Founder of Mildon and an EDI Architect with a background at the BBC, Deloitte, and Accenture. He’s led successful EDI programmes for major clients like Sony, HarperCollins, and Xodus Group. Toby’s bestselling books, Inclusive Growth and Building Inclusivity, reflect his expertise in building diverse, inclusive workplace environments.
Brooklyn Norton (she/her)
Senior Consultant
Brooklyn is known for her gentle, conversational approach to diversity, equity, and inclusion, fostering open, respectful dialogue where clients feel comfortable engaging without pressure or fear of making mistakes. As a qualified ICF coach with over a decade of experience in the charitable sector and international work in South Africa, Nepal, and Thailand, Brooklyn focuses on breaking down myths and misconceptions around EDI, creating practical actions for everyone, and providing space to navigate discomfort constructively. Brooklyn has also authored a paper exploring EDI in the charity sector, enriching her work with deeper insights and understanding.
Andy Ryan (he/him)
Associate
Andy is an inclusion trainer with 17 years’ experience supporting people facing complex challenges and designing accessible learning. He specialises in neuro-affirming practice, inclusive leadership, and creating flexible, accessible workplaces. His background spans mental health, domestic abuse, and community services. Andy helps organisations support neurodivergent colleagues, lead inclusively, and build psychological safety.
Dr Christopher Owen (he/them)
Associate Consultant
Christopher is the Founder of Coliberate and an Inclusivity and Liberation Specialist with a PhD in intersectional systemic oppression and Black feminism. He has over a decade of experience in LGBTQ+ consulting and training, presenting to thousands internationally. Christopher’s published work focuses on intersectionality, identity, social change, queer resistance, and inclusive practice, with his second book forthcoming from Routledge Education.
Cynthia Fortladge (she/her)
Associate Consultant
Cynthia is a leadership and inclusion consultant with global experience supporting organisations through complex change. She specialises in gender diversity, inclusive leadership, and executive mentoring.
With a background in strategy and transformation, Cynthia helps leadership teams improve their understanding, language, and behaviours around equity and inclusion. Her work is shaped by lived experience and a coaching-led approach that combines insight with empathy.
Fiona Daniel (she/her)
Associate Consultant
Fiona is a senior diversity and inclusion strategist with over 25 years’ experience in financial services. She works with executive teams to develop practical, organisation-wide approaches to equity and inclusion. Previously Global Head of Employee Networks and Head of Diversity and Inclusion at HSBC UK, Fiona brings deep expertise in embedding inclusive culture across global operations. Now an expert consultant, she supports businesses to lead inclusion from the top and turn strategy into action.
Jen Morris (she/her)
Associate Consultant
Jen is a senior specialist in inclusion, leadership, and talent development. She works with organisations to build inclusive cultures where people can thrive. As Faculty at Hult Ashridge Business School, she designs and delivers leadership programmes for global clients. Jen has held senior roles across multiple sectors in the UK and internationally, bringing a grounded, practical approach shaped by her corporate experience. She is a Chartered Fellow of the CIPD, holds an MA in People Development, a BA in Business and Human Resources, and is a qualified Executive Coach.
Luis Canto E Castro (he/him)
Associate Consultant
Luis is an Accessibility and Inclusion Specialist focused on creating culture-shifting change. With lived experience and professional expertise, he helps organisations move beyond compliance to embed true inclusion and equity into their culture. Luis specialises in disability inclusion and brings sharp insight across the full accessibility spectrum, covering both physical and digital barriers. Known for his direct but supportive style, Luis works with organisations to identify challenges and implement lasting, practical solutions.
Mitzi Wyman (she/her)
Associate Consultant
Mitzi works with senior leaders to challenge assumptions and bring fresh thinking to the table. A qualified lawyer and Time to Think faculty member, she specialises in the Thinking Environment® – a practical, evidence-based approach that transforms how leaders listen, think, and make decisions. Her work spans the NHS, public sector, and corporate organisations. She supports leaders to move beyond performative inclusion and build teams that are engaged, accountable, and high-performing.
Ruben Carol (he/him)
Associate Consultant
Ruben is a Disability Access and Inclusion Specialist with extensive experience helping organisations remove barriers and build inclusive workplaces. He has delivered training for clients including Transport for London, C2C Rail, Portsmouth University, and Uber. A wheelchair user and stroke survivor, Ruben brings personal insight into the barriers disabled people face every day. He is also a columnist, actor, and public speaker, known for his practical and thought-provoking approach to disability equity.
Ready to make inclusion more doable?
Whether you’re just starting out or looking to take your work to the next level, we can help you figure out where to focus and what to do next.
