Carnival UK: Empowering DEI Leadership Through Engagement

Background

Carnival UK, operating Cunard and P&O Cruises, sought to strengthen its DEI efforts by broadening its focus from gender balance to a more holistic approach. Toby Mildon’s expertise helped guide this shift, engaging senior leaders and facilitating change across the organisation.

Approach

• Leadership Engagement:
  • Conducted a thought leadership event for senior leaders, using the Inclusive Growth framework to highlight DEI opportunities.
  • Facilitated discussions that challenged conventional thinking and encouraged leaders to view DEI as an opportunity rather than a challenge.
• New Initiatives:
  • Supported the formation of a belonging and inclusion steering group, enabling employees to share experiences and drive actions.
  • Helped join up existing networks, fostering collaboration between groups like the gender network and LGBTQ+ network, Spectrum.

Results

• Established a sustainable approach to DEI, including training and new forums for inclusive practices.
• Improved collaboration between internal networks, leading to broader inclusion strategies.
• Increased awareness and strategic focus on intersectionality within the organisation.

Client Perspective

“The work with Toby shifted how we think about DEI, making it part of our regular conversations. It helped set clear actions and made DEI a collective effort across all teams, not just an HR focus.”

– Hannah Leach, VP for Culture and Learning, Carnival UK