Clarity: why diversity and inclusion is important to the organisation, what kind of language gains traction and how the CEO and leadership will take responsibility and ownership for building an inclusive culture.
Culture: the importance of culture over tactics and how organisations can define and create their inclusive culture.
Change: the importance of treating diversity and inclusion like any other important change programme within the organisation.
Colleague Experience & Design: how to take design-thinking and human-centred design to re-engineer systems and processes to be more inclusive. This is the core of the model and helps “hardwire” inclusion into your organisation.
Cyber: leveraging the power of technology, for instance, artificial intelligence, to create inclusive recruitment processes.
Collaboration: working with others in the industry from strategic partners to customers in order to create inclusive organisations.